FIND OUT WHAT YOUR CUSTOMERS ARE REALLY SAYING
What is Thematic?
Thematic helps companies understand customer feedback received through surveys. Answers to open-ended questions contain a lot of useful information about why people love, hate or are ambivalent about a brand, service or product. These comments are usually either read manually or ignored completely. Thematic uses clever algorithms to analyse thousands of customer comments automatically in minutes and presents the results to analysts and managers who can act upon their findings.
Alyona is an innovative, highly professional, brilliant computer scientist. Her experience and expertise in NLP is exemplary, and she goes above and beyond in dedication and response time. We successfully engaged her on our most critical project and I highly recommend her to anyone.
We’ve worked with Entopix for several years classifying academic researchers on the basis of their publication according to a taxonomy of 2,000 disciplines. Entopix’ work has been excellent and I can recommend them without hesitation. Their strengths include expert knowledge of software and processes, experience with developing system into production, good communication and professional attitude. They suggested ideas and solutions beyond what we expected or thought possible.
I’ve been very impressed with Entopix’ expertise. They articulate effective solutions quickly, taking into account business needs, implementation feasibility, and other external factors that could impact results. They’re easy to work with and always willing to listen to feedback and suggestions. I highly recommend Entopix for all your AI, NLP, and Machine Learning needs.