Entopix Case Studies

Here are some of our customer success stories

When a large US bank created an innovation portal for thousands of employees to submit suggestions to improve products and services, we helped them identify and analyse duplicate ideas and route them to departmental specialists for further evaluation.

Advertise.com allows advertisers to bid on an ever-expanding dictionary of keywords. We designed a system for them to detect relevant keywords for all web pages by client.

A large UK publishing house sells content subscriptions to organizations around the world and needed an efficient way to route content to relevant subscribers. We helped to automatically identify “area of expertise” keywords for scientists and researchers, which are now used in the final content recommendation system. In comparison, our algorithm produces more accurate and consistent results than librarian-assigned keywords.

When a large US manufacturer’s product development and customer service teams needed to know what hundreds of daily posts on their users’ forum were saying, they called us. We analysed the posts including misspellings, variations, abbreviations and synonyms to detect product names (model and series) and link them to a large-scale database. Identifying problematic products and configurations helps the product development team strategize. In addition, we detect posts from the most frustrated customers and enable customer service to respond quickly.

Testimonials

Alyona is an innovative, highly professional, brilliant computer scientist. Her experience and expertise in NLP is exemplary, and she goes above and beyond in dedication and response time. We successfully engaged her on our most critical project and I highly recommend her to anyone.

Moses Ma, Managing Partner, Nextgen Ventures (US)

We’ve worked with Entopix for several years classifying academic researchers on the basis of their publication according to a taxonomy of 2,000 disciplines. Entopix’ work has been excellent and I can recommend them without hesitation. Their strengths include expert knowledge of software and processes, experience with developing system into production, good communication and professional attitude. They suggested ideas and solutions beyond what we expected or thought possible.

Executive Chairman, UK Publishing House

I’ve been very impressed with Entopix’ expertise. They articulate effective solutions quickly, taking into account business needs, implementation feasibility, and other external factors that could impact results. They’re easy to work with and always willing to listen to feedback and suggestions. I highly recommend Entopix for all your AI, NLP, and Machine Learning needs.

Bharat Shrinevas, Product Manager, Engineering at Cisco (US)